The Strategy Department led by Chief of Strategy, David DeStefano, assesses organizational capacity and strategic objectives.
Our approach centers on delivering impactful services that create better outcomes for children and families.
As the community-based care lead agency for Circuit 5, Kids Central strives every day to embrace the purpose of building better lives. This is possible through programs, customer service, quality assurance, and community relations. Kids Central continues to concentrate on improving outcomes and achieving results, which in turn changes the lives of the children, families, and the communities served. By utilizing best practices, evidence-based programming, strategic planning, and measurements, Kids Central can quantify its impact.
Each year, Kids Central evaluates its annual business plan, overall strategic plan, and annual Balanced Scorecard ensuring they are aligned and mission-centered. First and foremost, Kids Central focuses on child safety and providing the best service to the families it’s responsible for serving. One manner in which this is accomplished is through constant attention to strategic planning and quality improvement.
Our proven approach has earned Kids Central COA accreditation, and we’re the first community-based care lead agency to receive the prestigious Florida Governor’s Sterling Award.
In June 2015, Kids Central’s achievements were acknowledged, as Kids Central became a 2015 Governor’s Sterling Award (GSA) recipient. Based on the Baldrige Management Criteria, the Florida Sterling Council awards organizations demonstrating continued performance excellence, recognizing them as role models. To be considered, applicants complete a lengthy self-assessment, implement continuous improvement strategies, benchmark and compare performance to nationally recognized standards, submit a comprehensive written application, and participate in an arduous on-site examination.
At Kids Central, our mission of service, excellence, and caring is reflected in everything we do. We are dedicated to achieving measurable, positive outcomes for children and families in the Central Florida communities we serve. Please join us in creating brighter futures for children and families.
On July 31, 2007, Kids Central was the 2nd lead agency in the State of Florida to achieve Network Accreditation with the Council on Accreditation (COA). COA partners with human service organizations worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards. In April 2010, Kids Central launched its bid for reaccreditation as a …
SAVE THE DATE! Donate to Kids Central during Give4Marion! Join us on September 19th & 20th in helping children and families in need throughout Marion County. Raise money and awareness for Kids Central through this 33-hour giving campaign! To help donate or fund raise for Kids Central, visit the event webpage or scan the QR …Read
KCI Staff, from both the Wildwood and Ocala office, enjoyed ice cream and good company at the Quarterly Service Award Meeting held on May 18, 2023. Offices were able to join each other via Zoom to honor and recognize all employees who have been with Kids Central from one year, up to 17 years. Our …Read
April was National Child Abuse Prevention Month. This month Kids Central encouraged community partners, community members, and our system of care to wear blue and plant a pinwheel garden to help bring awareness and support to the prevention of child abuse. Kids Central partners with dozens of organizations to highlight the incredible work done across …Read